Last Updated: December 23, 2024
1. Introduction
Welcome to www.vietnamtreasure.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details
- Email address
- Phone number
- Billing and payment information
- Passport information (when required for bookings)
- Travel preferences and history
- Emergency contact information
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Location data (with your consent)
3. How We Use Your Information
We use your personal information to:
- Process your travel bookings and reservations
- Communicate with you about your bookings
- Send you promotional offers and newsletters (with your consent)
- Improve our services and website functionality
- Provide customer support
- Comply with legal obligations
- Prevent fraud and enhance security
4. Information Sharing and Disclosure
We may share your information with:
- Travel service providers (hotels, airlines, tour operators)
- Payment processors
- Marketing and analytics partners
- Legal authorities when required by law
- Third-party service providers who assist in our operations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Export your data
- Lodge a complaint with supervisory authorities
7. Cookies Policy
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Personalize content and advertisements
- Enhance website functionality
You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
We may transfer your data to servers located outside your country of residence. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@vietnamtreasure.com
- Phone: (+84) 812 73 88 66
- Address: 23 Lo Su street, Ly Thai To ward, Hoan Kiem district, Hanoi, Vietnam
